jobid=A.0.0499
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Job Title: Key Account Manager
We are seeking an experienced, analytical, and strategically minded sales professional to take on the role of Key Account Manager. You will focus on developing and growing your portfolio and commercial relationships with trade partners in your region. The ideal candidate will possess exceptional sales and customer service skills and have the commercial acumen to drive growth across TTV, margin, and room nights. You will collaborate with Strategic Account Managers, Sales Executives, and other internal stakeholders to meet targets and will have a good industry knowledge and focus on acquisition.
Responsibilities & Duties:
- Analyze client productivity to identify opportunities for growth in TTV, OM, and revenue to surpass targets.
- Drive client acquisition activities.
- Develop relationships with key travel agent partners.
- Coordinate with sales and other internal teams to align strategies.
- Negotiate, implement, and monitor performance of key commercial agreements.
- Represent the company at conferences, trade shows, and industry events.
- Participate in strategic planning, reporting, and customer relationship management.
- Serve as a liaison between internal teams and external clients.
- Conduct on-site sales calls with travel agent partners, including overnight stays if necessary.
- Maintain and expand relationships with assigned clients to achieve targets.
- Engage regularly with clients to develop strong relationships and explore business opportunities.
- Act as the main contact point for clients interacting with Hotelbeds.
- Analyze client performance to increase sales and prevent churn.
- Identify and pursue new business opportunities, including new products, destinations, and markets.
- Drive sales growth and profitability through proactive portfolio management.
- Focus on existing client development and growth.
- Assess and address clients’ critical needs.
- Master distribution rules to optimize product distribution for clients.
Skills:
- Proven experience in sales within the travel industry; a degree is a plus.
- Fluent in English, French, and Dutch.
- Proficient in Excel, Word, and PowerPoint.
- Strong communication skills at all levels.
- Good presentation skills, both creating and delivering presentations.
- Commercially savvy and analytical.
- Knowledge of Tableau, Salesloft, Salesforce, and industry contacts are advantageous.
- Understanding of API and technical concepts is a plus.
- Ability to multitask effectively.
- Understanding of profitability metrics.
Experience:
- 3-5 years of sales experience in the travel industry, preferably retail.
- Experience managing multiple client projects.
- At least 2 years working with budgets and targets.
- Experience in driving profitability is advantageous.
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