Jobid=f0bc54ae1089 – (0.0987)
CRM Specialist
Milence is seeking a CRM Specialist to take ownership of managing, configuring, and guiding the development of our Dynamics 365 CRM system.
Reporting to the Mission Control Lead, this role emphasizes data quality, usability, and strategic deployment to support our sales and acquisition teams. The ideal candidate is a problem-solver who thrives on collaboration, process improvement, and learning new tools and workflows in a dynamic environment.
Your responsibilities will be
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You will own and enhance the Dynamics 365 CRM platform to support commercial workflows and ensure system reliability.
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You will ensure data integrity and deliver accurate reporting across sales, billing, and contracts in collaboration with Finance and Business Central teams.
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You will provide user support, training, and documentation for CRM and project management tools.
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You will translate commercial and real estate processes into CRM design for efficient team operations.
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You will identify and implement automation and process improvements across CRM and connected systems.
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You will act as a bridge between business and tech teams to support integration and data insights.
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You will guide CRM development, including coordination with external consultants for complex tasks.
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You will collaborate with the data team to build Power BI dashboards and maintain validation rules and business logic.
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You will support daily operations through troubleshooting and stakeholder engagement.
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You will optimize and automate workflows across CRM, ACC, and Business Central.
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You will enable effective use of CRM data for marketing and customer segmentation.
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You will lead integration planning between CRM, data platforms, and other systems with IT and Data teams.
Who are we looking for?
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You have an education or work experience in Information Systems, Business Administration, Data Science, or related field.
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You are familiar with Dynamics 365, including reporting and integrations with finance/sales systems (e.g., Business Central).
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You will be experienced in configuring, maintaining, and improving Dynamics 365 CRM platforms, with a strong understanding of sales, acquisition, and contract workflows. Experience with Power Apps and Power Automate is an advantage.
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You will have strong analytical skills and experience with reporting tools (Power BI, Excel, etc.), with a high comfort level working with data quality and data flows across systems.
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You will proactively seek solutions, identify blockers early, and prioritize quick wins while focusing on long-term improvements.
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You have strong communication skills, able to bridge technical topics with non-technical stakeholders and convert user needs into system requirements.
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You thrive in an ambiguous environment, are flexible and adaptable to changing requirements.
What We Offer
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The opportunity to join us at a unique scaling phase of a young company with a real purpose, high aspirations, and strong team spirit.
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Flexible working arrangements.
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A competitive salary and a company performance based annual incentive.
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Unlimited holidays
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A one-time budget to set up your home office.
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A monthly phone allowance.
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12-month fixed term employee contract
Ready to Charge the Future?
At Milence, we value diversity and encourage applications from candidates of all backgrounds and nationalities. Compliance with local employment laws and non-discrimination policies is a priority for us.
Come charge the future and apply now! Please submit your CV in English.
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